BUSINESS PLATFORM GUIDE

Vostock Capital team makes every effort to ensure your successful and efficient participation, thus we prepared a brief guide with the most important information. Do watch the video guide beforehand

IF YOU PARTICIPATE AS A DELEGATE:

• Do check your registration · Register if you have not done it yet http://mininglatamcongress.com/registration-request/
• Do check your profile information: company name, your full name, job title, phone, email, photo
• To log in to your profile: – go to https://businessplatform.online/
  – enter the email address or mobile phone you used for registration (if you used email address – confirmation code will be sent to your mailbox, if you used your mobile phone – you will receive a text with the confirmation code).
  – enter the code in the corresponding field
  – select “Profile” at the bottom on the left
• If you detect incorrect profile data, send a request with the changes to support@businessplatform.online
• To watch and listen to speakers’ presentations:
  -enter “Program” in the upper left corner
  -follow the link for every session
• Ask questions using “Q&A” at the bottom
• Ask questions using the chat below the broadcast
• Study and download data presented on the stands
• Network and pose questions to the participants of the exhibition using private message service in Sponsors section by choosing the required company and its representative, at the upper right corner of a delegate card click Send a message.
• Pose questions to the participants of the exhibition in Sponsors section through the online business card of a stand
• Appoint meetings with participants in “Sponsors” section
• Appoint meetings with all the participants in “Delegates” section. Select the participant and click “Schedule meeting”
• Chat with all the event attendees in the online chat while session broadcasting, as well as via direct messaging located at the upper right corner of a participant’s personal card
• Follow the upcoming meetings with the attendees in Meetings section

IF YOU PARTICIPATE WITH AN EXHIBITION STAND:

• Do check your registration · Register if you have not done it yet http://mininglatamcongress.com/registration-request/
• Do check your profile information: company name, your full name, job title, phone, email, photo
• To log in to your profile: – go to https://businessplatform.online/
  – input the email address or mobile phone you used for registration (if you used email address – confirmation code will be sent to your mailbox, if you used your mobile phone – you will receive a text with the confirmation code).
  – input the code in the corresponding field
  – select “Profile” at the bottom on the left
• If you detect incorrect profile data, send a request with the changes to support@businessplatform.online
• If you want to change stand design, send a request with changes to GAscanio@vostockcapital.com
• Do check you messengers and email during the event
• Do check your company information in “Sponsors” section on the platform
• Invite fellow delegates to visit your stand by appointing meetings in “Attendees”
• Don’t forget to check notifications about invitations to meetings at the upper right corner of the profile and in Meeting section
• NOTE! Do follow your meeting schedule in the “Meetings” section
• Do check your technical opportunities for online negotiations, be sure that:
  -you use the same device and network as you used for the test call
  -you closed all other programmes which require microphone and camera
  -your connection is fast and stable (refer to GENERAL TIPS)
  -your Interpreter (if you need him) has access to your meeting room
  -you are in touch with your Manager from Vostock Capital
  -that you have given the permission to use your camera/microphone. The system automatically sends a request when joining the online meeting.

GENERAL TIPS:

• Please don’t forget that there will be a simultaneous interpreting during the sessions. To join the broadcasting with translation, click on YouTube button, then translation and select language.

• We recommend using Google Chrome, Mozilla Firefox or Edge Chromium browsers
• To ensure effective work on the platform, we recommend using devices with a big display: laptops, PCs, tablets.
• If you plan to use your corporate network, please check in advance that the requirements of IT security of this network allow making video-calls and using such services as Zoom and YouTube. We recommend joining the platform using your personal computer and network.
• If you have technical problems (with video or sound):
  Test your connection speed here: https://www.speedtest.net/

Check three parameters:

PING (should be 5-150 ms)
DOWNLOAD (should be 10 Mbps or more)
UPLOAD (should be more than 5 Mbps or more)

• If internet speed parameters do not correspond to the parameters mentioned above, you can use your mobile phone as a hotspot and log in from your PC
• Apply to the Support Service:

+44 207 394 30 90 (London)
support@businessplatform.online

CHECK YOUR TECHNICAL READINESS FOR THE EVENT